SHOP WITH CONFIDENCE
We want you to be completely happy with your purchase. That's why we offer a straightforward 14-day returns policy.
CHANGED YOUR MIND?
If you're not completely satisfied with your purchase:
Return shipping options:
RECEIVED A DAMAGED OR FAULTY ITEM?
We carefully inspect and pack every order, but if you receive a damaged item:
In most cases, we'll resolve the issue within 3-10 working days.
NEED TO CANCEL YOUR ORDER?
Simply email us as soon as possible and we'll process your refund within 3-5 days if your order hasn't shipped yet. If the item has already been shipped, the return shipping fee will be applicable.
IMPORTANT INFORMATION
HAVE QUESTIONS?
Our Customer Service Team is here to help! Contact us anytime with questions about returns or your order.
Please note: Custom/bespoke orders cannot be returned unless faulty. Showroom purchases have different return conditions - please ask in-store for details.