Garden Furniture Care and Maintenance

Rattan Care Information

It is so easy to keep your rattan garden furniture looking as stunning as the day you bought it! Simply follow our straightforward tips to preserve the natural beauty and durability of your rattan furniture piece for years to come.

Useful Tips:

• To protect your rattan furniture and prevent major damage, give the surface a quick clean regularly. Mix a little dishwashing detergent with warm water, and gently wipe the surface of the set without getting the weave soaking wet. You could also use a small scrubbing brush or toothbrush to get between the rattan weave. 
• Rattan garden furniture does keep well outside, but it could fade over time in direct sunlight. As a solution, why not store your furniture indoors, to help it last for longer? Rattan garden furniture makes stunning conservatory furniture, and you can simply move it into your garden when the warm weather arrives. By placing your set indoors, you can enjoy it all year long, even through the winter months. Another solution is to buy a waterproof cover for your furniture set.
• Make sure that you treat stains or marks immediately. As soon as you notice them, use a detergent and a cloth to remove any stains. 
• A thorough clean once a year will take care of any dirt build-up and help to keep your furniture set in great condition. As with your regular clean, meticulously wipe down your rattan furniture with detergent but use slightly more water than you use for the weekly clean. You could also use a small scrubbing brush or toothbrush to get between the rattan weave. Wipe down with a dry cloth as quickly as possible, or place your furniture in the sun for half an hour until it is dry.
• Place rubber stoppers underneath the legs of the furniture. This helps to protect both your rattan set and the surface you have placed it on.
• Mildew is actually a plant that grows best in hot, humid summer weather; it's a form of mould. It flourishes in damp, warm environments that are poorly lighted or where air does not circulate well. Along with discolouring fabrics, mildew gives off a musty odour, and if it isn't treated it can discolour fabric. To help prevent this kind of damage, monthly cleaning and maintenance are recommended. 

Wicker presents a little more of a challenge because mildew can grow within the weave. The way to clean mildew from wicker outdoor furniture is with a hose or pressure washer set on a low setting. Before you use the hose or pressure washer, wipe down the furniture with a sponge soaked in a solution of mild soap and cold water. To avoid reoccurrence of the problem apply paste wax after the furniture is dry. 

Outdoor rattan is resistant to water and moisture and will not get mouldy or rotten if left outdoors in the rain. This, however, is characteristic of most man-made materials. But it is also true that not all plastic materials remain unaffected by exposure to water and high levels of moisture. They may not be vulnerable to rot, mould and mildew but plastic gets relatively easily stained, especially by a combination of water and dirt. If it does get stained, it is very difficult to remove stains from a plastic material. Stains on lightly coloured furniture can be made less visible by leaving the furniture exposed to the sun for a few hours, however, exposure to direct sunlight can cause even more unappealing discolouration.

Do's: 

1. Cushion Care: Store cushions indoors when not in use to preserve their quality.
2. Cover Selection: Opt for breathable covers to protect your furniture.

Heat Precaution: In extreme heat, protect rattan pieces with glass tops. Direct sun can magnify the heat, risking damage to the rattan.

Don'ts:

1. Pressure Washing: Avoid using pressure washers on any featureDECO garden furniture.
2. Cushion Cleaning: Our cushions are non-machine washable. Do not attempt to machine wash them.
3. Plastic Sheets: Do not use plastic sheets as covers; they can trap moisture and cause damage.
4. Abrasive Cleaning: Refrain from using abrasive cleaners or cloths, which can scratch or wear down the furniture.

Direct Sun Exposure: Don't leave rattan furniture, especially those with glass tops, exposed in direct sunlight during extreme heat.

Note: Proper care and mindful precautions will ensure the longevity and beauty of your featureDECO garden furniture. Regular checks and adhering to these guidelines can significantly extend the life of your outdoor pieces.

Rope Weave Care Information

Rope-based outdoor furniture adds a touch of relaxed elegance to any space. While it's designed to be robust and weather-resistant, a little care goes a long way in keeping it looking fresh and inviting. Caring for your rope furniture is straightforward, and with a few simple practices, you can ensure its longevity and beauty. This guide provides easy-to-follow tips to make your rope pieces last while still enjoying their comfort and style.

Do's:

1. Consistent Cleaning: Employ a soft-bristled brush paired with mild soap to gently clean the rope. After cleaning, make sure to rinse and allow it to dry thoroughly before using.
2. Environmental Protection:
• When not actively used, consider storing furniture indoors or under a protective cover. This step helps guard against extreme weather conditions.
• For an added layer of defense, contemplate applying a UV-protective coating designed explicitly for PE rope. This acts as a sunblock, shielding the material from the harshest sun rays.
3. Prompt Stain Removal: In the event of any spills, quickly blot the affected area with a clean cloth and a mild soap solution, then rinse abundantly.
4. Smooth Handling: When adjusting or moving furniture, be gentle to reduce unnecessary strain on the rope.

Regular Inspections: Periodically check the rope for any minor damages and address them early to ensure they don’t escalate.

Don'ts:

1. Harsh Chemical Usage: Always avoid strong chemicals. They might compromise the rope's integrity. A mild soap solution is generally adequate for most cleaning needs.
2. Exposing to Extreme Heat:
• Avoid placing hot objects directly onto the furniture.
• Ensure the furniture is stationed away from direct heat sources, such as BBQ grills or heaters.

Recommendations:

1. Water-Repellent Treatments: For those living in areas with frequent showers or dewy mornings, you might consider applying a water-repellent treatment designed for ropes. While not mandatory, this treatment enhances the rope's resistance to moisture, helping it to dry quicker and reducing wear over time.
2. UV Protection: Even if your furniture already has a level of UV protection, applying an additional UV-resistant spray or coating can provide extra protection from sun damage.

Benefits of Adhering to These Tips:

• The rope maintains its refined appearance and structural strength, ensuring a prolonged lifespan.
• Direct protection from potential weather-related damage.
• The rope remains in premium condition without the need for strong cleaning agents.
• Immediate action on spills prevents long-term staining.
• Mitigated risk of rope deformation from high temperatures.
• The optional UV protection application ensures vibrancy and reduced wear.

In essence, by meticulously following the care and maintenance guidelines, you are ensuring that your rope outdoor furniture remains a beautiful and resilient feature of your outdoor space for years.

Metal Aluminium Care Information

Aluminium, a sleek and modern choice for outdoor furniture, offers a unique blend of durability and style. Renowned for its weatherproof qualities and lightweight nature, aluminium furniture ensures minimal fuss with maximum functionality. But like all treasures, it benefits from a touch of care to retain its pristine appearance. Here's a guide to help you do just that.

Do's:

1. Effortless Cleaning: A mix of warm soapy water and a damp cloth will keep your aluminium furniture looking its best. Regularly wipe down to remove any dirt or residue.
2. Glass Surface Care:
• Always use placemats or coasters to help protect the glass from potential scratches.

Handle tableware carefully and avoid dragging objects like porcelain, ceramic, or metal across the glass surface.

Don'ts:

1. Aluminium with Glass Temperature Safety: Refrain from placing extremely hot or cold items directly on the glass to avoid potential cracks or damages.
2. Avoid Sharp Impacts: Whether it's the glass or the aluminium, sharp objects or sudden impacts should be avoided to prevent scratches or dents.

Bumping the Furniture: Though aluminium boasts durability, its paintwork might be sensitive. Avoid situations where the furniture might be bumped or knocked about, preserving its pristine finish.

Recommendations:

• Given its lightweight characteristic, consider placing your aluminium furniture in sheltered spots or storing them in covered areas during particularly stormy seasons. This step ensures that your pieces are shielded from strong winds or heavy downpours, prolonging their lifespan.

By following this simple care guide, you can ensure that your aluminium furniture remains an enduring and stylish feature of your outdoor haven, ready for countless seasons of enjoyment.

Daybed Swing Set Care Information

Relaxing on a Daybed Swing Set epitomizes outdoor luxury, and with its blend of rattan and powder-coated steel frame, it's both elegant and robust. While the steel lends it the sturdiness to safely cradle its occupants, the rattan gives it a chic, timeless look. Proper care ensures you get the best out of your swing set for years to come. Let’s delve into the care essentials.

Do's:

1. Routine Cleaning:
• Rattan Components: Clean gently using a soft cloth dampened with mild soapy water. Rinse and let it dry naturally for best results.
• Powder-Coated Steel Frame: A combination of a damp cloth and warm soapy water works wonders in maintaining the luster of the frame.

Regular Inspection: Due to its swing nature, ensure that you periodically check all fasteners and the frame to confirm they remain secure.

 

Don'ts:

1. Avoid Harsh Cleaners: Steer clear of aggressive cleaning agents or scrubbing tools, as these can damage both rattan and steel components or diminish the protective coating.
2. Forceful Handling: When assembling, it's best to handle components gently to avoid any damage to threading or parts.

Exceeding Limits: Always stick to the weight guidelines provided by the manufacturer. The steel frame is designed to be durable, but adhering to weight recommendations ensures optimal safety.

Recommendations:

• Stable Placement: The Daybed Swing Set, due to its weight, is best placed in a dedicated location. Regular moving can be challenging and might risk wear and tear.
• Protection Measures: Using a protective cover or positioning the swing in a covered spot can safeguard it from harsh weather, preserving both rattan and steel components.
• Team Assembly: It's always a good idea to have assistance during assembly. Two heads (and sets of hands) can make the process smoother and safer.
• Regular Maintenance: Lubricate the moving parts occasionally to ensure the swing functions without hitches or noise.
• Addressing Natural Wear: It's natural for elements to affect outdoor products over time. Even with a powder-coated finish, steel, when exposed to certain conditions like scratches or prolonged dampness, might display signs of oxidation. It's not a product fault but a natural process. To mitigate this, ensure the swing set is dry before covering, promptly touch up any scratches in the coating, and clean regularly.

Embracing these care steps ensures your Daybed Swing Set remains an inviting retreat in your garden, offering countless relaxing moments amidst beauty and comfort. We recommend removing the canopy cover during rainy or wet conditions to avoid the cover from ripping when a puddle of water has been collected due to weight pressure.

Polyrattan Care Information

Polyrattan, a synthetic rendition of natural rattan, is praised for its durability and adaptability to various weather conditions. Crafted predominantly from plastic, this material brings together the beauty of traditional rattan with the resilience required for outdoor settings. However, like all outdoor furniture, some care is needed to maintain its charm. Here’s a clear guide to ensure your polyrattan remains in pristine condition.

Do's:

1. Routine Cleaning: Utilize a mild soap solution or a specialized Polyrattan detergent to gently cleanse the furniture. Rinse thoroughly after cleaning to remove any soap residues.
2. Adequate Ventilation: If your Polyrattan furniture comes equipped with cushions, always ensure they are well-ventilated. This prevents any potential mold build-up, especially in humid conditions.
3. Storage: While Polyrattan can tolerate varying temperatures, it's ideal to store it in a controlled environment during winter. This aids in prolonging its lifespan.
4. Protective Measures in Hot Weather: On particularly sunny days, if your Polyrattan furniture has a glass top, consider using a parasol or shade to protect against magnified heat, which could adversely affect the material.

Don'ts:

1. Exposure to Extreme Temperatures: While Polyrattan showcases commendable frost resistance, it's essential to understand that freezing temperatures can render the plastic more fragile, increasing its susceptibility to damage.

Leaving Glass-topped Furniture in Direct Sunlight: Avoid allowing the sun's rays to magnify through a glass top onto the Polyrattan surface during intense heat, as this could cause the material to overheat, potentially leading to deformation or damage.

Recommendations:

• Mold Prevention: Before winter storage, especially if kept in a cold and moist setting, treat the cushions with a mold-preventative solution to keep them fresh and mold-free.
• Regular Maintenance: Periodic checks and clean-ups go a long way in maintaining the allure and longevity of your Polyrattan furniture.

By adhering to these care pointers, you can ensure your Polyrattan furniture remains a delightful centerpiece in your outdoor ensemble, radiating beauty and offering comfort for years on end.

Powder-coated steel Garden Furniture

Powder-coated steel is a popular choice for outdoor furniture due to its sleek appearance combined with an enhanced protective layer. This coating amplifies the steel's resistance to weathering and corrosion, making it a durable pick. Still, like any exterior furnishing, some care is necessary to maintain its allure and structural integrity. Let's guide you through the essentials.

Do's:

1. Regular Cleaning: Use a soft cloth and mild soapy water to gently clean the surface. This not only maintains its shine but also removes potential corrosive substances.
2. Prompt Response: In case any moisture or rust water marks appear, address them immediately with a gentle clean to prevent long-term staining on the furniture or underlying flooring.
3. Routine Inspection: Periodically check for any signs of wear or chipped paint. This proactive approach can help in early detection and prolong the furniture's life.

Don'ts:

1. Prolonged Exposure to Moisture: Even with powder coating, steel has an inherent vulnerability to prolonged dampness. Ensure your furniture is kept dry and is not left exposed to moisture for extended periods.
2. Forceful Impacts: Avoid causing any bumps or knocks to the furniture. Damage to the paint can expose the metal beneath, making it more susceptible to rust.

Recommendations:

• Strategic Placement: Place the furniture in areas less prone to water pooling or splashing. Overhanging roofs or shaded spots can be ideal.
• Protective Measures: Use covers or cushions to shield the furniture during inclement weather or when not in use.
• Touch-ups: If you notice any chips in the paint or early signs of wear, consider touch-up paints or protective sprays that are compatible with powder-coated finishes. This helps in maintaining a consistent protective barrier.

Additional Considerations for Uncoated Sections:

Powder-coated steel garden furniture is designed to be durable and visually appealing, making it a popular choice for outdoor spaces. However, like all outdoor furniture, it requires regular care and maintenance to remain in optimal condition. Over time, normal wear and tear can occur, especially in areas that are more exposed or subject to frequent use. Despite the robust powder-coated finish, there may be sections of the frame that are not fully coated or are more susceptible to rust, such as joints, seams, or hardware. Proper maintenance and preventive measures for these areas are crucial.

Common areas of wear:

In your furniture, the joints and connections are particularly vulnerable to wear due to the following factors:

1. Exposure to Elements: Despite the robust powder coating, areas where parts connect or where screws are used can experience more exposure to moisture and air, leading to rust formation. Regular cleaning and protective measures can help manage this natural process.
2. Mechanical Stress: The areas where metal bars join are subject to mechanical stress from regular use, such as sitting, moving, and adjusting the furniture. Over time, this can lead to some separation or loosening of parts.
3. Regular Maintenance Needs: Regularly inspecting and maintaining your furniture is key to preventing and addressing minor issues before they develop into bigger problems. This includes tightening screws, applying rust inhibitors, and ensuring that joints remain secure.

Preventive Measures:

1. Rust Inhibitors: Apply a rust inhibitor spray to uncoated or exposed areas. These sprays form a protective barrier that prevents rust from forming.
2. Regular Oiling: Use a light machine oil on joints and hardware to protect against moisture. This not only prevents rust but also ensures smooth operation.
3. Sealing Joints: Consider using a clear sealant on joints and seams. This can provide an extra layer of protection against moisture penetration.

Maintenance Tips:

1. Inspect Regularly: Frequently inspect these vulnerable areas for any signs of rust or wear. Early detection allows for prompt treatment.
2. Clean and Dry: After cleaning, ensure all areas, especially the uncoated sections, are thoroughly dried. Moisture left in seams and joints can lead to rust over time.
3. Reapply Protective Coatings: Periodically reapply rust inhibitors or oils to maintain their effectiveness. Following this manufacturer's recommendations for reapplication intervals should help maintain your furniture for a longer period of time.

By integrating these care practices, your powder-coated steel or metal furniture will remain an elegant and durable fixture in your outdoor space, retaining both its beauty and function for years to come.

Recommended Care & Maintenance Guide for Stainless Steel Fire Pit Trays

A stainless steel fire pit tray is a fantastic addition to your outdoor furniture, offering durability and style. While stainless steel is naturally resistant to rust and corrosion, proper care is essential to maintain its quality, especially in outdoor environments. By following these simple care tips, you can ensure your fire pit tray stays in excellent condition for years to come.

Easy Cleaning & Maintenance

1. Regular Cleaning

   • After use, wipe down the tray except burner area with warm, light soapy water to remove soot, grease, and residue. Do not use harsh soap chemicals, dilute with water.
   • Rinse with clean water and dry thoroughly with a microfiber cloth to prevent water spots.
   • Avoid using abrasive cleaners or scouring pads that may scratch the surface.

2. Preventing Rust & Corrosion

   • Stainless steel is highly resistant to rust but can still develop surface staining if exposed to excess moisture and fluctuating temperatures.
   • Applying a stainless steel protective spray or polish once a month helps create a barrier against moisture and contaminants.
   • If small rust spots or discoloration appear, gently clean them with a non-abrasive stainless steel cleaner.

3. Storage & Protection

   • We do not recommend leaving the fire pit tray outdoors when not in use, especially during wet or cold months.
   • The UK’s frequent rain, snow, and temperature fluctuations can lead to condensation buildup, which may cause staining over time.
   • For best results, store the tray indoors or in a dry, well-ventilated area when it is not being used for extended periods.

4. Managing Heat & Discoloration

   • High heat exposure can naturally cause minor discoloration or heat marks, which can be polished out with a stainless steel cleaner.
   • Allow the tray to cool naturally after use—avoid rapidly cooling it with water, as sudden temperature changes can affect the material’s integrity.

5. Inspecting Gas Components

   • Regularly check the burner and gas connections for any signs of wear, corrosion, or blockages.
   • Wipe down the burner area and ensure there is no buildup of grease, food particles, or debris.
   • If you notice any deterioration, replace worn parts promptly for safe operation.

Best Practices for Long-Term Use

✔ Wipe down after every use to keep it clean
✔ Dry the tray thoroughly after washing to prevent water spots
✔ Apply a stainless steel polish monthly for extra protection
✔ Store indoors when not in use to extend its lifespan
✔ Let it cool naturally before cleaning
✔ Regularly inspect gas components for safe and efficient use

For the burner area, it's best not to wash it with soap and water, as any residual moisture inside the burner or gas ports can cause blockages, corrosion, or difficulty igniting the fire pit. Instead, here’s the recommended cleaning method:

How to Clean the Burner Area Safely

1. Turn Off & Disconnect

   • Ensure the gas supply is turned off and the fire pit has completely cooled before cleaning.

2. Dry Brushing & Wiping

   • Use a soft brush or dry cloth to gently remove dust, debris, or ash from the burner and surrounding area.
   • A soft-bristle toothbrush can help clean small openings or gas ports.

3. Compressed Air for Gas Ports (If Needed)

   • If gas ports appear clogged, use a small pipe cleaner to clear any blockages.
   • Avoid poking the ports with sharp objects, as this could alter the flame pattern.

4. Mild Cleaning for Stains or Residue

   • If needed, use a damp cloth with very mild detergent to spot clean the outer surface of the burner (avoid getting moisture inside).
   • Wipe off any soap residue immediately with a dry cloth and allow the burner to air dry completely.

5. Ensure It’s Completely Dry

   • Before reconnecting and using the fire pit, ensure all components are fully dry to prevent moisture buildup inside the burner.
   • If needed, let it air out for several hours in a warm, ventilated area.

Polywood Care Information

Polywood offers the best of both worlds: the organic feel of wood and the durability of plastic. Being a unique blend of these materials, Polywood has its own set of care guidelines to ensure longevity and maintain its appearance. Here's a straightforward guide to help you care for your Polywood furniture.

Do's:

1. Coasters and Placemats: Always use coasters or placemats, preferably cloth ones, when placing glasses or dishes on the Polywood surface. This not only protects the furniture from potential scratches but also prevents heat magnification which can occur with certain glass types.
2. Awareness During High Temperatures: Understand that Polywood, due to its composite nature, might show slight warping during extreme heat or humidity. This is a temporary condition that will revert back once temperatures normalize.

Routine Cleaning: Clean your Polywood furniture with a soft cloth and mild soap solution. This helps in maintaining the pristine look of the furniture and removes any surface dirt or residues.

Don'ts:

1. Plastic or PVC Items: Refrain from placing items with a plastic or PVC finish directly on the Polywood surface. Such items can melt and leave unwanted marks or residues on the table.

Exposing to Prolonged Direct Sunlight: If possible, avoid placing your Polywood furniture under direct sunlight for extended periods, especially during peak hours. This minimizes the chances of high-temperature distortion.

Recommendations:

• Strategic Placement: Consider placing your Polywood furniture in a shaded area or use an umbrella to provide protection from direct sunlight.
• Invest in Protective Accessories: Having a range of coasters, placemats, and even protective covers can help in prolonging the life of your Polywood furniture and maintaining its appearance.

By adopting these practices, you can enjoy the aesthetic appeal and durability of Polywood furniture for many years to come.

Care Information for Painted Wood, Oil or Tracing Colour-Treated Wood

Oil or tracing colour-treated wood combines the natural elegance of wood with the added protection of specialised treatments. To maintain its beauty and enhance its lifespan, it's important to follow proper care practices. Here's your guide to ensuring the longevity and aesthetics of your treated wood items.

Do's:

1. Consistent Maintenance: Clean and dry the wood regularly to keep it free from dust and prevent moisture buildup. Use a soft, damp cloth. This helps to remove dirt and maintain its sheen.
2. Oil Treatment: To retain the wood's shine and protective layer, treat it with wood oil 2-3 times or as necessarily required per season. This not only maintains its appearance but also enhances its resistance to environmental factors.
3. Storage: Store your treated wood furniture or items in a cool place that isn't excessively dry. This helps in preserving the wood's natural moisture balance.
4. Natural Character: Embrace the unique characteristics of wood, including minor cracks and knots. These natural variations contribute to its charm and individuality.
5. Spot Checks: Periodically inspect the painted surface for any chips or cracks. Address these areas promptly to prevent further damage.
6. Protect from Moisture: Even though paint provides a protective layer, it's still advisable to wipe off any spills immediately to prevent staining or water damage.

Lift, Don't Drag: If moving painted wood furniture, lift it rather than dragging to avoid chipping the paint or causing scratches.

Don'ts:

1. Direct Exposure: Avoid exposing the wood directly to rain or intense sun. These can accelerate wear and might degrade the protective treatments faster.
2. No Sharp Objects for Painted Wood: Avoid placing or using sharp objects on the painted surface to prevent scratches or chips.
3. Harsh Environments: Extreme temperature fluctuations can strain even well-treated surfaces. Try to place the wood in more stable and sheltered environments when possible. Painted wood, like other wood types, is sensitive to extreme conditions. Keep it away from direct sunlight or very damp areas to prevent warping or fading of the paint.

Recommendations:

• Protective Measures: Invest in high-quality covers or shades to protect the wood from harsh weather elements, particularly if it's outdoor furniture.
• Understand Wood Behavior: Wood, being a living material, will naturally have variations and might react to different environmental conditions. Being aware of this helps in setting the right expectations and taking preventive care measures.
• Routine Checks: Periodically inspect the wood for signs of wear or any needed treatments. Early detection and action can prevent bigger issues down the line.
• Touch-ups: Keep some touch-up paint on hand. If you notice small areas where the paint has chipped or worn away, a quick touch-up can keep the item looking fresh.
• Use Coasters or Mats: If your painted wood is a tabletop or similar surface, using coasters or mats can prevent potential stains or ring marks.
• Repainting: Over time, depending on wear and exposure, you might consider repainting your item. A fresh coat can revitalize the wood and give it a brand new appearance.
• Use Protective Covers: If the painted wood item is an outdoor piece, consider using covers during harsh weather conditions to protect the paint from premature wear.

With proper care and attention, your oil or tracing colour-treated wood will not only serve its purpose but also age gracefully, becoming more valuable and beautiful over time.

Hardwood Acacia Care Information

Acacia wood, revered for its rich grain and sturdy nature, is a top choice for outdoor furniture. When appropriately cared for, it provides both beauty and longevity. While Acacia boasts a natural resistance to environmental elements, some maintenance can enhance its lifespan and keep it looking new for years. Here's a straightforward guide to help you care for your Acacia wood furniture.

Do's:

1. Seal and Protect: Prioritize using a timber sealant or stain designed specifically for hardwoods like Teak and Acacia. Applying it initially and then annually can prevent cracking, bowing, and splitting.
2. Routine Cleaning: Depending on exposure, clean your furniture semi-annually or as needed. A soft brush and a soap solution (1 tbsp. dish-washing liquid in 1 quart of water) is ideal. This prevents the build-up of dirt and grime.
3. Prompt Drying: Always wipe the furniture dry post-rains or any spills to prevent moisture absorption, which could cause damage.
4. Protection from Pool Chemicals: If placed near a pool or hot tub, rinse your Acacia furniture weekly. Chemicals like chlorine can slowly damage the wood's finish.
5. Regular Coating: One or two times a year, apply a protective oil or sealant layer to preserve the furniture's natural beauty and protect it from varying conditions.

Immediate Spill Cleanup: Address spills immediately, especially acidic substances, to prevent staining.

Don'ts:

1. Use of Harsh Chemicals: Avoid cleaning agents with harsh chemicals like bleach or ammonia. These can deteriorate the wood.
2. Direct Placement: Refrain from placing hot or wet items directly onto the Acacia wood. Use coasters or trivets to prevent damage.

Extended Weather Exposure: Prolonged exposure to rain, snow, or harsh sunlight can harm the wood. Make use of protective covers or store indoors during severe weather.

Recommendations:

• Protective Covers: When not in use, shield your furniture with a waterproof garden cover. This prevents moisture intrusion.
• Sanding and Resealing: If the furniture starts to show wear or rough patches, a light sanding followed by sealant application can restore its surface.
• Strategic Placement: Keep the furniture away from areas where it's continuously exposed to moisture or direct sunlight. This ensures minimal wear over time.

Incorporating these practices ensures your Acacia wood furniture would help prolong the lifespan of your furniture and remains a centrepiece in your outdoor space, combining beauty with durability.

Cushion Care Information

Cushions enhance our comfort and add a touch of elegance to our furniture. However, to ensure they remain plush, vibrant, and long-lasting, proper care is necessary. Here's your comprehensive guide to cushion care.

Do's:

1. Protect from Moisture: Always shield your cushions from excess moisture. While they are designed to handle a light drizzle, prolonged exposure can lead to damage.
2. Regular Cleaning: Utilize cleaning agents specifically formulated for outdoor textiles. This will help in maintaining the cushion's integrity and appearance.
3. Rotate Cushions: This simple practice can prevent uneven wear and helps in retaining a uniform shape over time.
4. Safe Removal and Replacement: When taking off or replacing cushion covers, fold both ends of the cushion inwards. This technique offers flexibility, ensuring easy removal or refitting without damaging the fabric or zipper.

UV Protection: Be mindful that, over time, direct sun exposure can cause fading. Although the fabric is treated for UV protection, rotating and occasionally placing them in the shade can prolong their vibrant color.

Don'ts:

1. Avoid Prolonged Sun Exposure: Continuous exposure to the sun can cause fabrics to fade. Remember, the sun's ultraviolet rays can break down chemical bonds in the fabric, leading to discoloration.
2. Don't Force Them: When handling cushions, avoid using excessive force which can damage the fabric, seams, or zippers.

Avoid Storing Wet: If cushions become wet, ensure they are thoroughly dry before storing to prevent mold or mildew buildup.

Recommendations:

• Treatments: Consider applying a dirt and moisture repellent specifically designed for outdoor textiles. This treatment can help in prolonging the life and appearance of your cushions.
• Storage: Even if they're labeled as showerproof, it's always best to bring cushions indoors when not in use. This prevents prolonged moisture exposure which can degrade the cushion's material over time. Our cushions are considered showerproof, and we highly recommend that when they are not in use they are stored in a dry place. Cushions have to be kept in dry storage when not in use, especially during the rainy or winter season as they can get damp or soaked. This includes not leaving the cushions underneath the furniture cover through the rainy or winter season. Please see our Outdoor Fabric & Cushion Maintenance for more information.
• Handle with Care: To ensure longevity and to prevent damage, always handle cushions with care, especially when removing or fitting the covers.

With a little attention and care, your cushions will remain comfortable, vibrant, and welcoming for years to come. Enjoy your relaxation time, and keep those cushions pristine!

Garden Furniture Protective Cover Care Information

featureDECO garden furniture cover helps protect and keep water away from your furniture, and the breathable material helps heat escape.

Protective covers do still generate a warm pocket underneath, and when put on a wet surface this will naturally cause condensation or mildew.

Protective Covers offer defence against UV rays. They will discolour under the sun, however, will prevent the furniture from doing the same.

If extreme or prolonged rainfall is experienced, pools of water may potentially collect on the cover, depending on the fall of the cover material on the individual piece. Although the seams are stitched, if water is allowed to collect and sit for long periods, then some seeping through can occasionally occur. We advise you to use something underneath to push the water out or use a bucket to displace collected water.

Getting the water out often involves draining or using a bucket to gradually remove water as the weight of the water can easily be too much to lift. In addition, that much weight can cause the fabric to rip or tear apart resulting in damage to your garden cover and furniture underneath over time.

Preventing water collecting or pooling on your furniture cover is best achieved by either providing a support pole cover underneath, or a leak diverter placed on top of the cover to redirect the water from collecting a pool. Alternatively, you can also use a pump to remove the water. Even if your cover has a snug fit, a little water can cause the fabric to relax and create low points where there were none. Covers, especially tarps and other non-fitted styles, can also shift as they are subjected to winds and movement, which may create pooling points. As water collects, it gets very heavy, which can weigh down to the point where they take on water through your furniture.

Wash your covers using mild soap and warm water. Lightly scrub the cover with a soft-bristled brush. You could also invest in a fabric protective spray to keep your cover strong. Hang them out to air dry completely before putting them back on patio furniture or storing them.

If you wish to wash the protective covers, use a cloth and soapy water.

Furniture covers are great to ensure you keep your garden furniture in the best possible condition they can be in for longer.

Why Clean Your Furniture Covers?

Particularly during the winter months, it is a great idea to keep your covers clean. There are two main reasons for this

1. Whilst you may not be enjoying your garden quite as much as, during the summer, you’ll still want your garden to be as presentable and tidy as possible.

If the covers are allowed to become dirty they could start to form mould, which could, in turn, affect the items you have covered. Prolonged dirt and rainfall may over time also penetrate the cover, again causing damage to your garden furniture

Why keep water from pooling on patio furniture cover?

1. To prevent damage:
   Outdoor furniture covers are not built to withstand much weight. So, allowing water to pool on them exposes both the cover and your furniture to damage.
   Even tiny droplets can add up quickly, exerting pressure on the seams. Over time, this makes the seams weak and might eventually lead to collapse.
2. Pooling can lead to sagging:
   For covers with form inserts, like the outdoor cushions, waterlogging can cause the foam to break down.
   This, combined with normal wear and tear, can shorten the useful life of the cover.
3. To protect the furniture frame:
   Besides the coves seams, pooling can also put stress on the furniture frame. This can become really bad and expensive if not resolved on time.

To keep your furniture clean and prevent more stress:
During winter, pooled water can freeze on the top shelf of the cover if left alone. This can put more stress on the cover.
And when all that dirty water eventually melts, it can get dumped on your garden furniture if not pumped off.

How To Clean Your Covers?

Outdoor Garden Furniture covers are easy to maintain and keep clean.

1. Use a soft bristle brush, along with mild soap and warm water, lightly scrub the entirety of the cover.
2. Once clean, ensure you allow the cover to air dry fully before placing it on your furniture.

We’d also recommend purchasing a fabric spray when you first purchase the cover. This gives the cover additional strength against the elements and can be used once or twice a year to keep the fabric protected.

**Please note:*

DO NOT leave the water being collected as this can cause the cover to rip or get damaged which are not covered under warranty.**

Rain and water damage is a very real potential hazard to your outdoor furniture. Use these tips and ideas to keep your outdoor furniture safe, attractive and structurally sound for many seasons to come.

Garden Parasols Care Information

Outdoor parasols and cantilever parasols provide a delightful shade and style to outdoor spaces, whether it's for your garden, poolside, or patio. However, to ensure their longevity, it's essential to take proper care of them. Here's a comprehensive guide for customers to maintain their parasols, especially considering various weather conditions.

Do's:

1. Regular Inspection: Check the parasol regularly for signs of wear and tear, rust, or damage.
2. Cleaning: Use a soft brush or cloth to wipe away any dust or debris. For fabric canopies, you can use mild soapy water and a soft brush to remove stains. Make sure to rinse thoroughly and let the fabric dry completely before closing or storing it.
3. Use Base Weights: Always use a proper base weight. This provides stability and prevents the parasol from tipping over in unexpected gusts of wind.
4. Close When Not in Use: When you're not using the parasol, close it. This minimizes wear and tear and keeps it looking fresh.
5. Protection: Use a parasol cover when it's not in use for extended periods. This protects the fabric from the elements, bird droppings, and other potential stains.
6. UV Protection: Consider re-applying a UV-protective spray. This will help prevent the fabric from fading due to prolonged sun exposure.

Storage: During severe weather or winter months, store your parasol indoors or in a dry, sheltered place.

Don'ts:

1. Leave Open in Strong Winds: Wind can exert excessive force on the parasol, leading to damage or tipping. If you know that strong winds or storms are forecasted, it's advisable to close and securely store your parasol.
2. Use in Heavy Rain: While many parasols are water-resistant, prolonged exposure to heavy rain can lead to water pooling on the fabric, potentially causing damage or stretching. Close and cover your parasol during heavy rainfall.
3. Ignore Rust: If you notice rust on the metal parts, attend to it immediately. Clean the affected area and consider applying a rust-resistant spray or paint.
4. Use Harsh Chemicals: Avoid using bleach or other strong chemicals to clean your parasol. They can damage the fabric and reduce its lifespan.
5. Force Mechanisms: If your parasol has a crank or tilting mechanism, never force it. If it's not moving smoothly, it might need some maintenance or lubrication.

Neglect Regular Maintenance: Even if your parasol looks fine, regular maintenance like checking for loose screws, ensuring the base is secure, and lubricating any moving

UV-Protected Parasol Care Tips:

1. Understand the Limit: Just because a parasol is UV-protected doesn't mean it's invincible to the sun. The UV protection can degrade over time. Familiarize yourself with the manufacturer's guidelines on how long the UV protection is expected to last and consider reapplying or replacing the parasol after this period.
2. Re-apply UV Protectant: Some products on the market can rejuvenate or enhance the UV protection of fabrics. Every once in a while, especially if the parasol is frequently exposed to direct sunlight, consider using these sprays or treatments.
3. Minimize Constant Sun Exposure: Even if the parasol is UV-protected, it doesn't hurt to reduce its direct exposure to sunlight when not in use. Consider rotating its position or closing it during peak sunlight hours to distribute exposure.
4. Watch Out for Fading: Fading might be an early sign that the UV protection is wearing off. If your parasol starts to fade significantly, this could mean it's becoming less effective at blocking harmful UV rays.
5. Regular Cleaning: While UV protection is mainly about the sun, keeping the parasol clean can also help maintain its UV-resistant qualities. Dirt, bird droppings, or other particles can degrade the fabric's protection over time.
6. Avoid Harsh Chemicals: As mentioned earlier, avoid using strong chemicals or bleach. These can potentially degrade the UV protective layer or the fabric's inherent UV-resistant qualities.

Store Properly: UV protection doesn't only deteriorate due to sun exposure. Other environmental factors, like extreme cold or moisture, can also impact its effectiveness. Store the parasol in a dry, sheltered place when not in use for prolonged periods.

Friendly Note: By following these recommended do's and don'ts, you can enjoy your outdoor parasol and cantilever parasol for many years, providing shade and style to your outdoor spaces. Remember, regular maintenance and timely interventions can extend the life and appearance of your parasol, ensuring it remains a valuable addition to your outdoors. A UV-protected parasol offers excellent benefits in safeguarding you and the fabric against harmful ultraviolet rays. By giving it the proper care and attention, you ensure that it continues to provide effective protection for many sunny days to come.

Glass Care Information

Glass furnishings offer an elegant touch to any setting, but their beauty requires proper care to shine through. Whether you have glass tabletops, panels, or accents, taking appropriate measures to maintain their pristine condition is vital. Here's a guideline to ensure your glass pieces remain in optimal condition.

Do's:

1. Protection from Direct Sunlight: Even though glass is resilient, prolonged exposure to direct sunlight can intensify heat, potentially damaging materials near the glass, such as rattan, rope, or polywood. Consider using parasols or garden covers to offer shade.
2. Use Coasters and Placemats: Always place hot objects on coasters or placemats to safeguard the glass from direct heat, which could cause expansion or damage.
3. Secure Parasol Cup Holders: For glass tabletops with a parasol hole, ensure that the parasol cup holder remains in place when using a parasol. This provides an additional buffer against potential impacts.

Safety with Firepits: When using glass panels or table tops near gas or log fire pits, ensure there's ample space between the two. Remember, heat can travel, especially through metals like a grill with a metal stand. When not in use we recommend placing the firepit trays indoors especialy during extreme weather conditions.

Don'ts:

1. Avoid Direct Heat: Never place hot objects directly on the glass. Sudden temperature changes can cause the glass to expand, crack, or even shatter.
2. Beware of Sunlight: Avoid leaving the glass under prolonged direct sunlight. Sunlight can magnify the heat, potentially damaging materials like rattan, rope, and polywood.

Vibration Caution: Be mindful of vibrations from nearby activities, as these can compromise the integrity of the glass, leading to potential breakages.

Safety Recommendations:

• Surrounding Glass Panels: For settings involving firepits, especially those using gas or logs, always be cautious of nearby glass panels. The intense heat, especially when in close proximity to metals or a grill with a metal stand, can compromise the integrity of the glass.
• Handle with Care: Glass is a delicate material. Be mindful when moving or adjusting any glass component, and educate those around you about its care.
• Stay Vigilant: While tempered glass is designed for safety and strength, remember that it can still shatter upon strong impact. It's always wise to be cautious and mindful.
• Firepit Safety: Glass used near firepits, especially when in contact with metals, can be influenced by the heat. Keep a safe distance and ensure there are no sudden temperature fluctuations.
• Stay Mindful: Like all materials, glass responds to its environment. Understanding its characteristics and respecting its limits will ensure it serves you well for years to come.

Note: It's crucial to be aware that damages to the glass are not covered under the warranty. Hence, preventative measures and regular care can help in maximizing the longevity of your glass items. Their timeless elegance is well worth the extra care!

Care Information for Outdoor Garden Furniture Sets with High-Quality Ceramic Table Top Finish

Thank you for selecting outdoor garden furniture sets featuring a high-quality ceramic table top finish. To ensure the enduring beauty and durability of your furniture, please adhere to the following recommended care instructions:

Cleaning Instructions:

1. Regularly clean the ceramic table top with a mild detergent and water solution.
2. Use a soft sponge or cloth to gently wipe away dirt and grime without scratching the surface.
3. Stubborn stains can be addressed with a non-abrasive cleaner specifically designed for ceramic surfaces.
4. Refrain from using harsh chemicals or abrasive cleaners, as these may diminish the luster of the ceramic finish.

Protection from Elements:

1. While the ceramic table tops are engineered to withstand outdoor conditions admirably, it is advisable to cover or store your furniture during inclement weather, such as heavy rain, snow, or extreme temperatures.
2. Invest in a quality furniture cover to shield your outdoor set when not in use.
3. Avoid placing excessively hot items directly onto the ceramic surface, as sudden temperature changes can cause stress and potentially compromise the finish.

Handling and Transportation:

1. Exercise care when moving or transporting your furniture set, ensuring it is lifted rather than dragged across surfaces to mitigate the risk of scratching or chipping the ceramic table top.
2. Use protective padding or blankets to cushion the ceramic surface during transportation, minimizing the potential for damage.

Do's:

1. Clean the ceramic table top regularly with mild detergent and water.
2. Utilise coasters or placemats beneath hot dishes or beverages to safeguard the surface.
3. Cover or store your furniture during adverse weather conditions to extend its longevity.
4. Lift the furniture cautiously when moving to prevent any unintentional damage to the ceramic finish.

Don'ts:

1. Avoid using abrasive cleaners or harsh chemicals on the ceramic surface to preserve its pristine appearance.
2. Refrain from dragging the furniture across surfaces, as this may cause scratching or chipping of the ceramic table top.
3. Exercise caution when placing hot items directly onto the ceramic surface without adequate protection.
4. Avoid subjecting the edges of the ceramic table top to undue stress or pressure to prevent potential damage.

Caution for Edges:

1. Exercise prudence around the edges of the ceramic table top to prevent any accidental damage.
2. Handle items near the edges with care to minimize the risk of chipping or breakage.
3. Avoid placing very heavy objects directly on the edges of the ceramic surface to maintain its structural integrity.

Following these care instructions will help you preserve the elegance and functionality of your outdoor garden furniture sets with high-quality ceramic table top finish for years to come. Should you have any further inquiries or concerns, please do not hesitate to reach out to us. Enjoy the beauty of your outdoor living space!

Note: It is critical to understand that the warranty does not cover damages to the ceramic. As a result, taking preventative precautions and giving your glass products regular care can help them last as long as possible. Their timeless charm is certainly worth the extra attention!

Our garden furniture sets are meticulously inspected and tested for safety to provide you with peace of mind. While our furniture can withstand weight, we kindly advise against excessive force, such as jumping, heavy swinging, etc. Practicing caution ensures the longevity of your set while maintaining its durability.