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Furniture Care and Maintenance

Rattan & Rope Care Information

It is so easy to keep your rattan garden furniture looking as stunning as the day you bought it! Simply follow our straightforward tips to preserve the natural beauty and durability of your rattan furniture piece for years to come.

Useful Tips

  • To protect your rattan furniture and prevent major damage, give the surface a quick clean regularly. Mix a little dishwashing detergent with warm water, and gently wipe the surface of the set without getting the weave soaking wet. You could also use a small scrubbing brush or toothbrush to get between the rattan weave. 
  • Rattan garden furniture does keep well outside, but it could fade over time in direct sunlight. As a solution, why not store your furniture indoors, to help it last for longer? Rattan garden furniture makes stunning conservatory furniture, and you can simply move it into your garden when the warm weather arrives. By placing your set indoors, you can enjoy it all year long, even through the winter months. Another solution is to buy a waterproof cover for your furniture set.
  • Make sure that you treat stains or marks immediately. As soon as you notice them, use a detergent and a cloth to remove any stains. For more serious damage, boiled linseed oil can help to put moisture back into the rattan material, to help fix cracked or split weave. For any other damage, ask a rattan expert for help with your problem.
  • A thorough clean once a year will take care of any dirt build-up and help to keep your furniture set in great condition. As with your regular clean, meticulously wipe down your rattan furniture with detergent but use slightly more water than you use for the weekly clean. You could also use a small scrubbing brush or toothbrush to get between the rattan weave. Wipe down with a dry cloth as quickly as possible, or place your furniture in the sun for half an hour until it is dry.
  • Place rubber stoppers underneath the legs of the furniture. This helps to protect both your rattan set and the surface you have placed it on.
  • Mildew is actually a plant that grows best in hot, humid summer weather; it's a form of mould. It flourishes in damp, warm environments that are poorly lighted or where air does not circulate well. Along with discolouring fabrics, mildew gives off a musty odour, and if it isn't treated it can discolour fabric. To help prevent this kind of damage, monthly cleaning and maintenance are recommended. 
  • Wicker presents a little more of a challenge because mildew can grow within the weave. The way to clean mildew from wicker outdoor furniture is with a hose or pressure washer set on a low setting. Before you use the hose or pressure washer, wipe down the furniture with a sponge soaked in a solution of mild soap and cold water. To avoid reoccurrence of the problem apply paste wax after the furniture is dry. 

    Outdoor rattan is resistant to water and moisture and will not get mouldy or rotten if left outdoors in the rain. This, however, is characteristic of most man-made materials. But it is also true that not all plastic materials remain unaffected by exposure to water and high levels of moisture. They may not be vulnerable to rot, mould and mildew but plastic gets relatively easily stained, especially by a combination of water and dirt. If it does get stained, it is very difficult to remove stains from a plastic material. Stains on lightly coloured furniture can be made less visible by leaving the furniture exposed to the sun for a few hours, however, exposure to direct sunlight can cause even more unappealing discolouration.

    DO NOT pressure wash any featureDECO garden furniture.

    Please store cushions indoors when they are not in use. Our cushions are non-machine washable.

    Use breathable covers. DO NOT use a plastic sheet to cover the product.

    DO NOT use any abrasive cleaners or cloths.

    Metal Aluminium Care Information

    Aluminium is weatherproof, therefore can be left outdoors all year round. It is known for being lightweight so it is recommended you store aluminium garden furniture in a covered area during the wet and windy winter months. To clean, use a damp cloth and warm, soapy water.

    Glass protection. To prevent accidental damage, do not place very hot or very cold items on the glass. Avoid impact with sharp objects. We advise customers to use a placemat to avoid scratches and please do not drag tableware across the surface as porcelain, ceramic and metal are harder than glass as a material and will cause scratches.

    Aluminium is a durable and easy-care material. However, the paintwork can be hit, so avoid bumps.

    Normal soapy water can be used for cleaning.

    Polyrattan Care Information

    The Polyrattan material is made of plastic and is highly weatherproof.

    Clean the Polyrattan with a mild soap solution or Polyrotting detergent and rinse well.

    Polyrattan furniture can be stored in a warm or cool place in the winter

    If the furniture is fitted with cushions, ensure adequate ventilation to prevent the cushions from moulding! If winter storage is stored in a cold and humid environment, treat the cushions with a soft-care mould blocker before storage.

    Although Polyrattan is reasonably resistant to frost, it should be noted that the plastic deteriorates in freezing temperatures and is more prone to breakage.

    Powder-coated steel or metal

    Steel-framed furniture should be protected from moisture, as steel can rust as a material and thus rust water can discolour the furniture or floor material. Rust water is easy to clean away, for example, with mild soapy water.

    Avoid bumps as the points where the paint has been chipped are more susceptible to rust.

    Hardwood Acacia Care Information

    As your furniture has hardwood elements, it is important to follow the care information below.

    To keep your acacia furniture beautiful for the duration, take time out to provide the pieces with the little bit of maintenance that they require.

    The best practice for this is the following:

    Step 1 -– Apply a timber sealant or stain prior to use and yearly to protect the furniture. A timber sealer or stain is a protective microporous coating designed to let the wood breathe while protecting against weathering and reducing dirt and moisture absorption. It is designed for Teak and other Hardwoods such as acacia. This will prevent splitting, cracking and bowing.

    Step 2 - Hose down acacia furniture that is located near a pool or hot tub once weekly. Accumulated chlorine from treated pool water eats away at the furniture's weather-resistant finish over time.

    Step 3 - Clean your furniture twice annually. Use a soap solution (1 tbsp. of liquid dish-washing detergent diluted in 1 quart of water is fine) and a scrub brush. Rinse twice and towel dry when you are done.

    Step 4 - Wipe the furniture dry after rain and wipe up any liquid that is spilt onto the furniture.

    Step 5 - Place a waterproof garden cover over your acacia furniture when it is not in use. Acacia wood is quite sensitive to moisture, even humidity in the air. When the furniture is moist, the wood cells expand and can cause the furniture to buckle and swell.

    All hardwoods lose their minerals/salts over time. As these evaporate, cracks will appear on the end grain (tops of chairs/end of tables/end of arms). This is normal. Sometimes the crack will open quite wide, especially in hot weather. They will close when it rains or is cooler. This cracking will not affect the stability of the furniture. Treatment can help reduce cracking as the oils in furniture treatments replace some of those lost through evaporation.

    The colour will weather naturally and form an aged patina, however, you can use a similar stain to revive the colour or maintain this.

    The furniture is factory-treated, but the reprocessing must be carried out 2-6 weeks after the product is put into service. Clean the furniture before reprocessing with a mild detergent and, if necessary, sandpaper can also be used for cleaning. If sandpaper is required for cleaning, carefully wipe the loose dust off the surface of the wood. After cleaning, treat the furniture with hardwood oil. Repeat the treatment approx x2 times in a season, depending on the rain and the sun heat.

    With hardwood oil with pigmentation added, it is sufficient for 1 treatment per season.

    Protect the furniture from direct rain and the scorching sun.

    During winter store furniture in a cool place that is not too dry.

    Polywood Care Information

    When using the Polywood Table please do not use anything with plastic or PVC finish as this can melt and stick on the surface top.

    When using a glass please use a placemat or coaster in between, such as cloth, to protect the surface from getting scratched.

    Please note that some glass can magnify heat when directly placed onto the furniture due to direct sunlight.

    As Polywood is made from a composite of wood and plastic it can be prone to high-temperature distortion.

    During extreme heat or humidity, Polywood may display signs of slight warping. This is normal and will disappear once the temperature has cooled.

    Nonwood / Easywood

    Wash only with warm water. Do not use abrasive cleaners. A soft brush can be used if necessary.

    Remove food and drink residue as soon as possible to avoid staining.

    Take care if using it near the barbecue. Charcoal sparks could cause melting.

    Do not leave hot BBQ tools or other hot items directly on the table.

    Some styles of wine glass can act as magnifying glass in strong sunlight. Always use a coaster under these conditions.

    To prolong the lifespan of this product, it is recommended to keep it covered when not in use.

    It is better to cover this material during the hottest time of the day.

    Clean the furniture regularly.

    Treatment with wood oil at least once a year or alternatively by painting when the wood begins to become slightly grey.

    Oil or tracing colour-treated wood

    Clean and dry regularly. Treat with wood oil 2-3 times per season.

    Store in a cool, not too dry place. Protects against direct rain and sun.

    Wood is a living material with small cracks and branches.

    Temperature fluctuations, as well as rain and sun, also strain a well-treated surface. With repeated and appropriate treatment, you will significantly extend the life of the product.

    Painted Wood

    Clean and dry regularly. Avoid bumps to maintain good paint.

    Store in a cool, not too dry place. Protects against direct rain and sun.

    Wood is a living material with small cracks and branches.

    Temperature fluctuations, as well as rain and sun, also strain a well-treated surface. With repeated and appropriate treatment, you will significantly extend the life of the product.

    Cushion Care Information

    Cushions should always be protected from excess moisture.

    Padding should be treated with dirt and moisture repellent separately for outer textiles designed to make the surface last longer.

    Cleaning is recommended for cleaning with a cleaning agent for outer textiles.

    Depending on the quality of the cushion, they may fade more or less in the sun.

    When using your outdoor cushions, we recommend regularly rotating them to help retain and maintain an even shape.

    When not in use we kindly recommend bringing the cushions indoors as they are only showerproof. When left outdoors they can get damped or soaked and overtime damage your cushions.

    Alternatively, you can use a durable heavy-duty garden furniture cover over to prevent the cushions from getting soaked or wet during unpredictable stormy seasons.

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